若商品存在质量问题、运输损坏或与订单描述不符，客户可在签收后7天内提交退换货申请，并提供有效证据（照片/视频）。 经核实属商品本身问题（如性能故障、非人为损坏），我们将承担退货运费+全额退款，或免费换新。 保修期：1个月内出现非人为质量问题免费维修/更换。 不保范围： ✓ 进水、摔碰、拆卸等人为损坏； ✓ 未按说明书使用导致的故障； ✓ 自然灾害等不可抗力。 用户操作建议（保障自身权益） 签收时立即验货 录制开箱视频，清晰展示外包装完好性及商品状态。 （关键证据，尤其贵重物品） If the product has quality issues, shipping damage, or does not match the order description, customers may request a return/exchange within 7 days of receipt, with valid proof (photos/videos). Full Protection for Quality Issues If the issue is confirmed to be a manufacturing defect (e.g., malfunction, non-human damage), we will cover return shipping + full refund or provide a free replacement. Warranty Coverage (1 Month) Free repair/replacement for non-human-related quality issues within 1 month. Exclusions: ✓ Water damage, drops, disassembly, or other human-induced damage; ✓ Misuse or failure to follow instructions; ✓ Natural disasters or force majeure events. User Tips (Protect Your Rights) Inspect Upon Delivery Record an unboxing video clearly showing the packaging condition and product status. (Critical evidence, especially for high-value items.) 需符合条款和条件 T&C apply